Plymouth Village of Redlands
Redlands · 0.4 mi · 303 beds
CitationsNoneSubstantiated0
Braswell's Chateau Villa
620 E. Highland Avenue, Redlands, CA, 92374
Residential care home for the elderly156 licensed beds12 citations on recordHospice waiver
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. State records show 6 Type A and 6 Type B citations against Braswell's Chateau Villa in Redlands, California, arising from complaint investigations. Type A is the state's most serious category. Of 153 complaint allegations investigated, 12 were substantiated. State licensing has visited 78 times, most recently on 5/14/2026.
156licensed beds
6Type A citations, from complaints
6Type B citations, from complaints
12 / 153allegations substantiated
78visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Non-ambulatory · up to 72Hospice waiver
84 AMBULATORY, 72 NON-AMBULATORY IN 1ST FLOOR & ROOM #220. HOSPICE WAIVER FOR TWENTY (20).
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from67 visits · 6 A · 6 B
Routine inspectionsScheduled licensing visits4 visits · 2 A
Other visitsFollow-ups, incident visits and case management7 visits · 4 A · 4 B
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true12
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation127
UnfoundedDetermined not to have happened14
On file
Reports held by the state
68 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Complaint Investigation Report05/14/2026
Complaint Investigation Report05/14/2026
Complaint Investigation Report04/27/2026
Complaint Investigation Report04/06/2026
Complaint Investigation Report03/24/2026
Complaint Investigation Report03/24/2026
Complaint Investigation Report03/24/2026
Complaint Investigation Report03/21/2026
Complaint Investigation Report02/10/2026
Complaint Investigation Report02/10/2026
Complaint Investigation Report02/10/2026
Complaint Investigation Report02/01/2026
Complaint Investigation Report01/21/2026
Complaint Investigation Report12/11/2025
Facility Evaluation Report12/03/2025
Facility Evaluation Report11/21/2025
Complaint Investigation Report11/21/2025
Complaint Investigation Report10/31/2025
Complaint Investigation Report10/13/2025
Complaint Investigation Report08/26/2025
Complaint Investigation Report08/26/2025
Complaint Investigation Report07/14/2025
Facility Evaluation Report07/14/2025
Complaint Investigation Report06/19/2025
Complaint Investigation Report05/22/2025
Complaint Investigation Report03/04/2025
Complaint Investigation Report03/03/2025
Complaint Investigation Report02/26/2025
Complaint Investigation Report02/13/2025
Complaint Investigation Report01/14/2025
Complaint Investigation Report01/14/2025
Complaint Investigation Report11/27/2024
Facility Evaluation Report11/27/2024
Complaint Investigation Report11/05/2024
Complaint Investigation Report10/23/2024
Complaint Investigation Report09/20/2024
Complaint Investigation Report09/20/2024
Complaint Investigation Report08/09/2024
Facility Evaluation Report05/16/2024
Complaint Investigation Report03/21/2024
Complaint Investigation Report03/08/2024
Complaint Investigation Report11/29/2023
Facility Evaluation Report11/16/2023
Complaint Investigation Report11/06/2023
Facility Evaluation Report09/22/2023
Complaint Investigation Report09/14/2023
Complaint Investigation Report09/07/2023
Facility Evaluation Report07/28/2023
Complaint Investigation Report07/18/2023
Complaint Investigation Report05/12/2023
Facility Evaluation Report05/11/2023
Complaint Investigation Report04/26/2023
Complaint Investigation Report04/19/2023
Facility Evaluation Report04/19/2023
Complaint Investigation Report02/21/2023
Complaint Investigation Report02/17/2023
Complaint Investigation Report09/14/2022
Facility Evaluation Report08/16/2022
Complaint Investigation Report02/03/2022
Complaint Investigation Report01/10/2022
Complaint Investigation Report09/21/2021
Complaint Investigation Report09/21/2021
Complaint Investigation Report09/21/2021
Complaint Investigation Report09/21/2021
Complaint Investigation Report09/21/2021
Complaint Investigation Report09/21/2021
Complaint Investigation Report07/28/2021
Complaint Investigation Report01/21/2021
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
European Home Care III
Redlands, · 0.5 mi · 6 beds
CitationsNoneSubstantiated0
Rose Valley Redlands II
Redlands · 0.7 mi · 9 beds
Citations4Substantiated3
Valley Home II
Redlands · 0.7 mi · 4 beds
Citations1Substantiated1
Good Shepherd Manor, LLC
Redlands · 0.9 mi · 41 beds
Citations3Substantiated3
Pacific Pines
Redlands · 0.9 mi · 10 beds
CitationsNoneSubstantiated0
Contact
Ask Braswell's Chateau Villa a question
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 360902129.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction