Complaint Investigation Report

In addition, 7 out of the 7 residents stated they receive their medications. 7 out of the 7 residents also stated they have not been denied.

During medication audit, LPA Rico observed medications to be dispensed properly.

Based on the evidence found during the investigation, the one (1) allegation listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

An exit interview was conducted, and this report (LIC9099) was discussed and provided to Administrator Melanie Niez.