Complaint Investigation Report

****This report has been Amended for electronic signatures****

LPA review of exterminator services performed from December 2023 through today reveal, that on 1/9/24 bait traps were set in the kitchen, on 2/14/24 rodent traps were set in bedroom 11A and 33, on 2/29/24 bedroom 33 was rebaited, and today

(3/8/24) rodent traps were set in bedrooms 11A and 33. In addition, on 2/29/24, the exterminating company made a documented recommendation to have the facility seal the bottom of the hallway backdoor and seal the bottom of bedroom 33's door. LPA asked the Administrator if these recommendations have been addressed, the Administrator stated the facility has hired an outside contractor that will be fixing the doors.

Based on observation and interviews, the allegation is Substantiated. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met.

An exit interview was conducted where the Licensing reports were discussed with Administrator Niez. Copies of the Licensing reports were provided with Appeal Rights to Administrator Niez at the conclusion of the visit.