Complaint Investigation Report

Four (4) staff interviews indicate that they order medications in a timely manner. LPA’s audit of resident medication records and staff documentation, indicates not enough evidence to corroborate the allegation that staff are not ordering resident's medication in a timely manner.

Regarding the allegation, staff violating resident personal rights, five (5) out of six (6) residents interviews indicate that staff did not violate their personal rights. Four (4) staff interviews indicate that they have not violated resident’s personal rights.

Based on the Department’s investigation, the allegations mentioned in this report are Unsubstantiated. Unsubstantiated meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report was discussed and a copy provided with appeal rights to Administrator Niez at the conclusion of the visit