Complaint Investigation Report

Regarding the allegation, staff do not regularly observe resident for change in condition, interviews with four (4) staff revealed that they do regularly observe residents for changes in condition. Interviews with five (5) residents indicated that staff observe them for condition changes.

Based on the Department’s investigation, the allegations mentioned in this report are Unsubstantiated. Unsubstantiated meaning that although the allegation(s) may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report was discussed and a copy provided with appeal rights to Administrator Niez.