Heart and Soul Communities II

2245 Sol Street, San Leandro, CA, 94578

Residential care home for the elderly6 licensed beds8 citations on recordHospice waiver
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. State records show 2 Type A and 6 Type B citations against Heart and Soul Communities II in San Leandro, California, arising from complaint investigations. Type A is the state's most serious category. Of 32 complaint allegations investigated, 11 were substantiated. State licensing has visited 46 times, most recently on 10/29/2025.

6licensed beds
2Type A citations, from complaints
6Type B citations, from complaints
11 / 32allegations substantiated
46visits on record
On the licence

What this home is licensed to accept

Limits the state set on the licence — not services the operator advertises.

Hospice waiverAge 60 and over

AGE RANGE 60 AND OVER. ALL AMBULATORY. LICENSE IS SUBJECT TO THE TERMS AND CONDITIONS OF THE HOSPICE WAIVER FOR ONE (1) RESIDENT.

Inspection history

How often has the state visited, and what did it find?

California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.

Complaint investigationsWhere the state's headline citation figure comes from10 visits · 2 A · 6 B
Routine inspectionsScheduled licensing visits4 visits · no citations
Other visitsFollow-ups, incident visits and case management32 visits · 24 A · 17 B
Complaints

What did complaint investigations find?

SubstantiatedInvestigators found the allegation to be true11
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation21
UnfoundedDetermined not to have happened0
On file

Reports held by the state

42 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Kean Manor

San Leandro · 0.5 mi · 4 beds

CitationsNoneSubstantiated0

Kimbilio

San Leandro · 0.8 mi · 14 beds

Citations9Substantiated10
Contact

Ask Heart and Soul Communities II a question

Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.

What is needed

Goes to this facility only. We do not sell your details, and no other operator is copied in.

Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 019200476.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction