Senior Care Records.

Facility Evaluation Report

Heart and Soul Communities II, San Leandro06/09/2025Licence 019200476

Capacity6
Census8
Date signed06/09/2025 11:50:33 AM
Name of licensing program analystLaura Hall
Name of licensing program managerHarpreet Humpal
The inspector’s account

On 6/9/2025 at 10:35am, Licensing Program Analysts (LPAs) L. Hall and Y. Brown arrived unannounced to conduct a health and safety check as a result of a priority 1 complaint. LPAs met with Licensee/Administrator, Ericka Tillis and informed her the reason for visit.

LPAs toured facility including but not limited to resident's bedrooms, bathrooms, common area, kitchen, and outdoor area. LPAs observed one (1) resident upstairs bedroom and the other seven (7) residents downstairs in the common area. S1 stated she did receive the accusation via mail, but was not aware it had to be posted. S1 stated five (5) of the eight (8) residents have been notified. S1 also stated she will notify the other three (3) residents' responsible parties regarding the accusation.

Exit interview conduct with Licensee/Administrator and a copy of this report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction