Complaint Investigation Report

On the allegation Resident fell sustaining injuries resulting in death due to staff neglect. The incident happened in 2018, and the facility no longer has the documentation for this resident. S1 stated that they are only required to keep resident records for three years after a resident passed, so they no longer have R2 documents.

Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED .

Exit interview conducted and a copy of this report provided.