{
 "id": "019200476",
 "kind": "rcfe",
 "kind_label": "Residential care home for the elderly",
 "name": "Heart and Soul Communities II",
 "slug": "heart-and-soul-communities-ii",
 "path": "/ca/alameda/san-leandro/heart-and-soul-communities-ii",
 "address": {
  "street": "2245 Sol Street",
  "city": "San Leandro",
  "county": "Alameda",
  "state": "CA",
  "zip": "94578"
 },
 "phone": "(510) 927-8046",
 "coords": [
  37.712238,
  -122.122603
 ],
 "capacity": 6,
 "status": "Closed, Agency Initiated",
 "licensee": "ERICKA TILLIS",
 "administrator": "Tillis, Ericka",
 "licensed_since": "9/26/2013",
 "last_visit": "10/29/2025",
 "visits_total": 46,
 "citations": {
  "type_a": 2,
  "type_b": 6,
  "basis": "complaint investigations"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": 10,
   "type_a": 2,
   "type_b": 6
  },
  "inspection": {
   "visits": 4,
   "type_a": 0,
   "type_b": 0
  },
  "other": {
   "visits": 32,
   "type_a": 24,
   "type_b": 17
  }
 },
 "allegations": {
  "substantiated": 11,
  "inconclusive": 0,
  "unsubstantiated": 21,
  "unfounded": 0,
  "investigated": 32
 },
 "capabilities": {
  "hospice_waiver": true,
  "min_age": 60
 },
 "capabilities_raw": "AGE RANGE 60 AND OVER. ALL AMBULATORY. LICENSE IS SUBJECT TO THE      TERMS AND CONDITIONS OF THE HOSPICE WAIVER FOR ONE (1) RESIDENT.",
 "reports_on_file": 42,
 "reports": [
  {
   "date": "10/29/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 28
  },
  {
   "date": "10/20/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 27
  },
  {
   "date": "10/17/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 26
  },
  {
   "date": "10/10/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 25
  },
  {
   "date": "10/02/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 24
  },
  {
   "date": "09/19/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 23
  },
  {
   "date": "09/05/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 22
  },
  {
   "date": "08/28/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 21
  },
  {
   "date": "08/22/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 20
  },
  {
   "date": "08/07/2025",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 5
  },
  {
   "date": "08/07/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 34
  },
  {
   "date": "08/04/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 17
  },
  {
   "date": "08/04/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 18
  },
  {
   "date": "08/04/2025",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 19
  },
  {
   "date": "07/18/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 33
  },
  {
   "date": "06/18/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 31
  },
  {
   "date": "06/18/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 32
  },
  {
   "date": "06/09/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 16
  },
  {
   "date": "05/29/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 30
  },
  {
   "date": "04/14/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 15
  },
  {
   "date": "04/04/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 29
  },
  {
   "date": "02/12/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 14
  },
  {
   "date": "01/29/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 13
  },
  {
   "date": "01/29/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 41
  },
  {
   "date": "01/13/2025",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 4
  },
  {
   "date": "01/13/2025",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 40
  },
  {
   "date": "12/30/2024",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 12
  },
  {
   "date": "11/18/2024",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 11
  },
  {
   "date": "10/21/2024",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 38
  },
  {
   "date": "10/21/2024",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 39
  },
  {
   "date": "10/10/2024",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 36
  },
  {
   "date": "10/10/2024",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 37
  },
  {
   "date": "10/07/2024",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 10
  },
  {
   "date": "09/24/2024",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 9
  },
  {
   "date": "09/10/2024",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 3
  },
  {
   "date": "09/10/2024",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 35
  },
  {
   "date": "05/16/2024",
   "title": "Facility Evaluation Report",
   "type": "Other",
   "inx": 8
  },
  {
   "date": "10/31/2023",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 7
  },
  {
   "date": "08/30/2023",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 2
  },
  {
   "date": "12/01/2021",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 1
  },
  {
   "date": "09/22/2021",
   "title": "Complaint Investigation Report",
   "type": "Complaint",
   "inx": 0
  },
  {
   "date": "09/22/2021",
   "title": "Facility Evaluation Report",
   "type": "Inspection",
   "inx": 6
  }
 ],
 "source": {
  "name": "California Department of Social Services, Community Care Licensing — facility transparency record",
  "retrieved": "2026-08-20",
  "licence_number": "019200476"
 }
}