Senior Care Records.

Facility Evaluation Report

Heart and Soul Communities II, San Leandro06/18/2025Licence 019200476

Capacity6
Census8
Date signed06/18/2025 07:06:33 PM
Name of licensing program analystJames Sampair
Name of licensing program managerHarpreet Humpal
The inspector’s account

On 6/18/2025, at 11:00 AM, Licensing Program Analysts (LPAs) James Sampair and Yasamin Brown arrived unannounced for this Case Management Legal/Non-compliance visit, concerning the California Department of Social Services (CDSS) Accusation #7525116301 dated 5/27/2025. Upon entry into the facility, the LPAs stated the purpose of the visit to Licensee Ericka Tillis.

On 6/9/2025, LPAs Yasamin Brown and Laura Hall observed that the CDSS Accusation was not posted in a conspicuous place. Additionally, the Licensee had not provided notice to the responsible party for any of the residents nor for the local long-term care ombudsman.

During this visit, the LPAs verified that the CDSS Accusation received by Licensee Ericka Tillis on 5/29/2025 was posted in a conspicuous place.

2 A-Type citations were issued during this visit (for additional details refer to 809-D).

Exit interview conducted with Licensee and a copy of this report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction