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Puente Home

1423 E Puente Ave, West Covina, CA, 91791

Adult residential facility4 licensed beds10 citations on record
Call (626) 331-6331DirectionsAsk a question
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. State records show 8 Type A and 2 Type B citations against Puente Home in West Covina, California, arising from complaint investigations. Type A is the state's most serious category. Of 37 complaint allegations investigated, 8 were substantiated. State licensing has visited 39 times, most recently on 6/2/2026.

4licensed beds
8Type A citations, from complaints
2Type B citations, from complaints
8 / 37allegations substantiated
39visits on record
On the licence

What this home is licensed to accept

Limits the state set on the licence — not services the operator advertises.

Age 18 and over

AGE RANGE 18 THROUGH 59. 4 AMBULATORY, OF WHICH 3 MAY BE NON-AMBULATORY. NON-AMBULATORY IN BEDROOMS 1, 2 & 3.

Inspection history

How often has the state visited, and what did it find?

California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.

Complaint investigationsWhere the state's headline citation figure comes from29 visits · 8 A · 2 B
Routine inspectionsScheduled licensing visits5 visits · no citations
Other visitsFollow-ups, incident visits and case management5 visits · 1 A · 3 B
Complaints

What did complaint investigations find?

SubstantiatedInvestigators found the allegation to be true8
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation29
UnfoundedDetermined not to have happened0
On file

Reports held by the state

35 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.

Complaint Investigation Report05/18/2026
Complaint Investigation Report04/10/2026
Complaint Investigation Report04/10/2026
Facility Evaluation Report04/07/2026
Complaint Investigation Report01/23/2026
Complaint Investigation Report01/12/2026
Complaint Investigation Report11/25/2025
Facility Evaluation Report11/06/2025
Complaint Investigation Report10/13/2025
Complaint Investigation Report10/03/2025
Complaint Investigation Report09/15/2025
Complaint Investigation Report09/09/2025
Complaint Investigation Report09/09/2025
Facility Evaluation Report09/09/2025
Complaint Investigation Report06/03/2025
Complaint Investigation Report05/09/2025
Complaint Investigation Report04/15/2025
Complaint Investigation Report03/13/2025
Complaint Investigation Report12/12/2024
Complaint Investigation Report11/21/2024
Complaint Investigation Report10/15/2024
Facility Evaluation Report10/04/2024
Facility Evaluation Report04/18/2024
Facility Evaluation Report10/17/2023
Facility Evaluation Report10/13/2023
Complaint Investigation Report06/27/2023
Complaint Investigation Report02/02/2023
Facility Evaluation Report11/08/2022
Complaint Investigation Report10/11/2022
Complaint Investigation Report10/11/2022
Facility Evaluation Report09/20/2022
Complaint Investigation Report08/25/2022
Complaint Investigation Report08/25/2022
Complaint Investigation Report05/18/2022
Facility Evaluation Report11/29/2021
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Aim Higher INC

West Covina · 0.4 mi · 70 beds

CitationsNoneSubstantiated0
Contact

Ask Puente Home a question

Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.

What is needed

Goes to this facility only. We do not sell your details, and no other operator is copied in.

Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 198603035.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction