Complaint Investigation Report

The investigation revealed of the following: Allegation "Facility does not adhere to COVID-19 protocol." While LPA arrived the facility, LPA observed one of the staff and one client are not wearing mask and the home is currently having a positive case in the facility. While LPA interviewed staff, the staff would take off the mask and talk to LPA. In addition, LPA also reviewed the visitor log for April and May, 2022 and Visitor Screening Tool, there were about 31 visitors from April 20 to May 18, 22, but LPA only saw about 5 visitors completed the Visitor Screening Tool.

Based on the interviews conducted with the clients and staff, record review and LPA's observation, Based on LPA's observations and interviews conducted the preponderance of evidence standard has been met, therefore the above allegations are found SUBSTANTIATED. California Code of Regulations Title 22, Division 6 and Chapter 8 are being cited on the attached LIC 9099D.

Exit interview conducted. A copy of the report and appeal right was provided to Lead Staff- Henry Ray Scott.