Complaint Investigation Report

Allegation: Staff do not wear masks. During today's visit, LPA Irra interviewed Yashica Morrow/Administrator. Per Facility Administrator, all staff are required to wear masks during their shift. Per Facility Administrator, there was an isolated incident which occurred on 11/18/2022 during a Zoom meeting. Per Facility Administrator, during this meeting, Staff #1 (S-1) and Staff #2 (S-2) were observed not wearing a mask. Per Facility Administrator, S-1 was called and asked for S-1 and S-2 to wear their masks. Per Facility Administrator there has not been additional incidents of staff not wearing there masks. Per interview, this allegation is corroborated.

Based on interview , the preponderance of evidence standard has been met; therefore, the allegation is substantiated.

Deficiency was observed and cited per California Code of Regulation Title 22 Division 6. Refer to LIC9099D.

Exit interview held, copy of report and Appeal Rights were provided to Yashica Morrow.