Complaint Investigation Report

The investigation revealed of the following: Allegation#1 " Client does not feel safe at facility" LPA interviewed four clients and three out of four clients denied the allegation and reported they all feel safe living in the facility. All the staff treat them good. LPA interviewed staff and reported C1 always wanted to move out and live independently. C1 would also feel unsafe every time finished arguing with staff and clients. Interim Administrator stated that she did advocate for C1 and wrote an email to C1's service coordinator and brought up during the monthly meeting about C1's concerns but nothing happened yet.

Allegation#2 " Facility staff physically assaulted client which resulted in injury" LPA interviewed four clients and three out of four clients reported they never witnessed any staff physically assaulted clients and staff never hit them or put hands on them. All the staff and administrator reported they had not had CPI on C1 for a long time. The last time C1 had CPI was back in September, 2022. No staff ever witnessed any staff was hitting clients or being mean to clients in the facility. The police did come regarding C1 on 6/8/23 and check on C1 in the facility, they left without incident and the matter was not elevated. In addition, upon review C1's Individual Program Plan (IPP), C1 has a history of making false allegation and the behavior was addressed in C1's behavioral support plan.

Based on the interviews conducted with staff and clients and documents reviewed, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED

Exit Interview conducted and a copy of this report and appeal right was provided to the DSP Christala Prudholme