Yes. State records show 4 Type A and 8 Type B citations against Willow View Gardens Memory Care & Assisted Living in Santa Ana, California, arising from complaint investigations. Type A is the state's most serious category. Of 68 complaint allegations investigated, 12 were substantiated. State licensing has visited 44 times, most recently on 7/24/2026.
130licensed beds
4Type A citations, from complaints
8Type B citations, from complaints
12 / 68allegations substantiated
44visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Non-ambulatory · up to 130Bedridden · up to 50Hospice waiver · 50 bedsAge 60 and over
AGE RANGE 60 AND OVER. 130 NON-AMBULATORY, OF WHICH 50 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 50.
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from34 visits · 4 A · 8 B
Routine inspectionsScheduled licensing visits2 visits · no citations
Other visitsFollow-ups, incident visits and case management8 visits · 3 A · 3 B
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true12
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation27
UnfoundedDetermined not to have happened29
On file
Reports held by the state
33 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
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Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 306006204. Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction