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Town & Country

555 E. Memory Lane, Santa Ana, CA, 92706

Residential care home for the elderly328 licensed beds6 citations on recordHospice waiver
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6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. State records show 5 Type A and 1 Type B citations against Town & Country in Santa Ana, California, arising from complaint investigations. Type A is the state's most serious category. Of 44 complaint allegations investigated, 6 were substantiated. State licensing has visited 37 times, most recently on 6/22/2026.

328licensed beds
5Type A citations, from complaints
1Type B citations, from complaints
6 / 44allegations substantiated
37visits on record
On the licence

What this home is licensed to accept

Limits the state set on the licence — not services the operator advertises.

Non-ambulatory · up to 158Hospice waiver · 30 beds

158 NON-AMBULATORY, HOSPICE WAIVER FOR 30

Inspection history

How often has the state visited, and what did it find?

California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.

Complaint investigationsWhere the state's headline citation figure comes from28 visits · 5 A · 1 B
Routine inspectionsScheduled licensing visits3 visits · no citations
Other visitsFollow-ups, incident visits and case management6 visits · 3 A · 7 B
Complaints

What did complaint investigations find?

SubstantiatedInvestigators found the allegation to be true6
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation21
UnfoundedDetermined not to have happened17
On file

Reports held by the state

31 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.

Complaint Investigation Report04/18/2026
Facility Evaluation Report03/27/2026
Facility Evaluation Report12/18/2025
Complaint Investigation Report11/12/2025
Complaint Investigation Report10/28/2025
Complaint Investigation Report09/11/2025
Facility Evaluation Report08/25/2025
Complaint Investigation Report08/13/2025
Complaint Investigation Report08/13/2025
Facility Evaluation Report08/13/2025
Complaint Investigation Report07/10/2025
Complaint Investigation Report07/02/2025
Complaint Investigation Report06/16/2025
Complaint Investigation Report06/04/2025
Complaint Investigation Report05/22/2025
Complaint Investigation Report03/19/2025
Facility Evaluation Report03/17/2025
Complaint Investigation Report12/26/2024
Facility Evaluation Report12/17/2024
Facility Evaluation Report10/21/2024
Complaint Investigation Report08/23/2024
Complaint Investigation Report08/23/2024
Complaint Investigation Report08/23/2024
Complaint Investigation Report12/21/2023
Complaint Investigation Report11/02/2023
Complaint Investigation Report10/27/2023
Facility Evaluation Report10/27/2023
Complaint Investigation Report08/24/2023
Complaint Investigation Report05/30/2023
Complaint Investigation Report11/28/2022
Facility Evaluation Report11/28/2022
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Park Plaza

Orange · 0.7 mi · 115 beds

Citations2Substantiated2
Contact

Ask Town & Country a question

Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.

What is needed

Goes to this facility only. We do not sell your details, and no other operator is copied in.

Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 300600977.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction