Senior Care Records.

Complaint Investigation Report

Willow View Gardens Memory Care & Assisted Living, Santa Ana04/16/2024Licence 306006204

Census88
Date signed04/16/2024 02:33:38 PM
The inspector’s account

unrelated to the fall that was observed. Family confirms no injuries noted on resident and facility documents confirm the reason for the resident's send out. Due to conflicting information, LPA is unable to corroborate the allegation. Therefore, the allegation is deemed unsubstantiated, meaning that although the allegation may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted and a copy of this report was provided to facility.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction