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Flowers Family Care

1009 W 20TH ST., Santa Ana, CA, 92706

Residential care home for the elderly6 licensed beds1 citation on recordHospice waiver
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6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. State records show 1 Type B citation against Flowers Family Care in Santa Ana, California, arising from complaint investigations. Of 13 complaint allegations investigated, 1 was substantiated. State licensing has visited 19 times, most recently on 5/8/2026.

6licensed beds
0Type A citations, from complaints
1Type B citations, from complaints
1 / 13allegations substantiated
19visits on record
On the licence

What this home is licensed to accept

Limits the state set on the licence — not services the operator advertises.

Bedridden · up to 3Hospice waiverAge 60 and over

AGE RANGE 60 AND OVER. FIRE CLEARANCE APPROVED FOR FIVE (5) NON-AMBULATORIES AND ONE (1) BEDRIDDEN IN ROOM #3. LICENSED IS SUBJECT TO TERMS AND CONDITIONS OF HOSPICE WAIVER FOR SIX (6) HOSPICE

Inspection history

How often has the state visited, and what did it find?

California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.

Complaint investigationsWhere the state's headline citation figure comes from5 visits · 1 B
Routine inspectionsScheduled licensing visits3 visits · no citations
Other visitsFollow-ups, incident visits and case management11 visits · 7 A · 6 B
Complaints

What did complaint investigations find?

SubstantiatedInvestigators found the allegation to be true1
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation9
UnfoundedDetermined not to have happened3
On file

Reports held by the state

17 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.

Facility Evaluation Report07/31/2026
Complaint Investigation Report07/31/2026
Facility Evaluation Report05/08/2026
Facility Evaluation Report05/08/2026
Facility Evaluation Report04/07/2026
Complaint Investigation Report05/13/2025
Facility Evaluation Report05/07/2025
Facility Evaluation Report04/09/2025
Facility Evaluation Report05/07/2024
Facility Evaluation Report04/24/2024
Facility Evaluation Report04/10/2024
Facility Evaluation Report10/18/2023
Complaint Investigation Report09/14/2023
Facility Evaluation Report09/14/2023
Facility Evaluation Report03/30/2022
Facility Evaluation Report03/10/2022
Facility Evaluation Report02/22/2022
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Flowers Family Care a question

Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.

What is needed

Goes to this facility only. We do not sell your details, and no other operator is copied in.

Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 306006116.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction