Senior Care Records.

Complaint Investigation Report

Willow View Gardens Memory Care & Assisted Living, Santa Ana12/13/2023Licence 306006204

Census58
Date signed12/13/2023 02:30:15 PM
The inspector’s account

Administrator confirms knowledge of responsible party acting as agent for resident. Based on interviews conducted and records reviewed, the preponderance of evidence standard has been met. Therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D. An exit interview was conducted and a copy of this report was provided to facility administrator along with appeal rights.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction