Yes. State records show 3 Type A and 9 Type B citations against Merrill Gardens at Willow Glen in San Jose, California, arising from complaint investigations. Type A is the state's most serious category. Of 73 complaint allegations investigated, 13 were substantiated. State licensing has visited 52 times, most recently on 7/21/2026.
150licensed beds
3Type A citations, from complaints
9Type B citations, from complaints
13 / 73allegations substantiated
52visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Non-ambulatory · up to 150Bedridden · up to 15Hospice waiverAge 60 and over
AGE RANGE 60 AND OVER. APPROVED FOR 150 NON-AMBULATORY, OF WHICH 15 MAY BE BEDRIDDEN. DELAYED EGRESS APPROVED. HOSPICE WAIVER APPROVED FOR 15 RESIDENTS.
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from36 visits · 3 A · 9 B
Routine inspectionsScheduled licensing visits3 visits · no citations
Other visitsFollow-ups, incident visits and case management13 visits · 1 B
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true13
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation43
UnfoundedDetermined not to have happened17
On file
Reports held by the state
44 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 435202807. Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction