Senior Care Records.

Complaint Investigation Report

Merrill Gardens at Willow Glen, San Jose11/07/2024Licence 435202807

Census88
Date signed11/07/2024 01:39:27 PM
The inspector’s account

LPA was unable to interview R2 during the investigation as R2 is no longer at the facility and LPA was unable to interview staff due to the staff involved no longer being employed at the facility.

Based on interviews conducted & records reviewed, the department has determined that although the above allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegations are UNSUBSTANTIATED.

Report is reviewed with General Manager, Karen Nickolai and a copy is provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction