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West Hills Assisted Living

7055 Shoup Avenue, West Hills, CA, 91307

Residential care home for the elderly90 licensed beds2 citations on recordHospice waiver
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6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. State records show 2 Type B citations against West Hills Assisted Living in West Hills, California, arising from complaint investigations. Of 45 complaint allegations investigated, 4 were substantiated. State licensing has visited 39 times, most recently on 7/16/2026.

90licensed beds
0Type A citations, from complaints
2Type B citations, from complaints
4 / 45allegations substantiated
39visits on record
On the licence

What this home is licensed to accept

Limits the state set on the licence — not services the operator advertises.

Non-ambulatory · up to 60Bedridden · up to 15Hospice waiverAge 60 and over

AGE RANGE 60 AND OVER. APPROVED FOR 30 AMBULATORY. 60 NON-AMBULATORY, OF WHICH 15 MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR 30 RESIDENTS.

Inspection history

How often has the state visited, and what did it find?

California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.

Complaint investigationsWhere the state's headline citation figure comes from28 visits · 2 B
Routine inspectionsScheduled licensing visits5 visits · no citations
Other visitsFollow-ups, incident visits and case management6 visits · 1 A · 3 B
Complaints

What did complaint investigations find?

SubstantiatedInvestigators found the allegation to be true4
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation41
UnfoundedDetermined not to have happened0
On file

Reports held by the state

35 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.

Complaint Investigation Report05/05/2026
Facility Evaluation Report03/04/2026
Complaint Investigation Report07/01/2025
Complaint Investigation Report04/24/2025
Facility Evaluation Report01/21/2025
Complaint Investigation Report12/30/2024
Complaint Investigation Report12/19/2024
Complaint Investigation Report08/13/2024
Facility Evaluation Report08/07/2024
Facility Evaluation Report07/24/2024
Complaint Investigation Report05/30/2024
Complaint Investigation Report04/16/2024
Complaint Investigation Report01/17/2024
Complaint Investigation Report11/02/2023
Facility Evaluation Report10/30/2023
Facility Evaluation Report09/29/2023
Complaint Investigation Report07/28/2023
Complaint Investigation Report06/26/2023
Complaint Investigation Report03/23/2023
Complaint Investigation Report03/23/2023
Complaint Investigation Report03/23/2023
Complaint Investigation Report03/09/2023
Complaint Investigation Report03/02/2023
Facility Evaluation Report02/11/2023
Complaint Investigation Report02/08/2023
Complaint Investigation Report01/31/2023
Complaint Investigation Report01/04/2023
Facility Evaluation Report10/26/2022
Facility Evaluation Report08/04/2022
Complaint Investigation Report08/02/2022
Complaint Investigation Report07/21/2022
Facility Evaluation Report07/07/2022
Complaint Investigation Report06/08/2022
Facility Evaluation Report02/16/2022
Complaint Investigation Report01/25/2022
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask West Hills Assisted Living a question

Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.

What is needed

Goes to this facility only. We do not sell your details, and no other operator is copied in.

Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 197610121.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction