Senior Care Records.

Complaint Investigation Report

West Hills Assisted Living, West Hills02/08/2023Licence 197610121

Census53
Date signed02/08/2023 04:14:18 PM
The inspector’s account

197610121-2-8-2023-31-AS-NMAN-CV5V9W-20230828161500

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 21731 VENTURA BLVD., STE. 250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/03/2023 and conducted by Evaluator Nicholas Reed

COMPLAINT CONTROL NUMBER: 31-AS-20230203152728

At approximately 3:15 p.m. on 02/08/2023, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with staff and disclosed the reason for the visit.

Regarding the allegation above, it was alleged Resident #1 (R1) is being unlawfully evicted. LPA conducted a file review at 1:45 p.m., interviewed staff at 4:05 p.m., and toured the facility at 3:30 p.m. From file review, the facility notified Community Care Licensing in a timely manner of R1’s eviction on 08/19/2022. R1 was notified of the eviction. The Los Angeles Sherriff’s Department posted R1’s Notice to Vacate on 01/14/2023. Based on file review, although the allegation may have happened or is valid, there is insufficient evidence to prove the alleged violation did or did not occur. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

Exit interview conducted. Appeal rights discussed. Copy of report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction