Complaint Investigation Report

LPA interviewed the Director again on 01/04/2023 at 1:45 p.m. He confirmed R1’s fan was fixed. LPA interviewed residents on 03/02/2023 from 9:45 a.m. to 11:30 a.m. and on 03/23/2023 from 10:00 a.m. to 11:00 a.m. Residents reported no issues requiring maintenance in their rooms or in the facility. Based on interviews and observations, although R1’s fan was observed to be inoperational, the facility provided maintenance in a timely manner upon discovering the issue. The fan did not pose an immediate or potential health, safety, or personal rights risk to residents. Therefore, the allegation is deemed SUBSTANTIATED at this time. A technical violation is issued, though no deficiency is issued.

Exit interview conducted. Appeal rights discussed. Copy of report provided.