Complaint Investigation Report

Interview with R1 at 10:15 a.m. today revealed they walk outside almost every day without assistance, as they prefer. R1 noted they recently developed balance issues. R1 recalled that they had lost their balance and fallen outside of the facility, but R1 sustained no bruises or injuries from the fall. Interview with the administrator at 10:30 a.m. today confirmed R1 walks outside almost every day and does not require supervision. The administrator further noted that the facility has been working with R1 and their representative to arrange medical care necessary to fix R1’s balance issues. Interview with R1’s representative at 10:50 a.m. today confirmed the facility has sufficiently provided care and supervision in the facility for R1 and has assisted R1 in arranging medical appointments to fix their balance issues. Based on interviews and record review, the resident did not require supervision outside of the facility and was able to leave unassisted. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

Exit interview conducted. Copy of report provided.