Complaint Investigation Report

Resident is not free from intimidation or other actions of a punitive nature by facility staff.

It was alleged that Resident is not free from intimidation or other actions of a punitive nature by facility staff. LPA Smith conducted interviews with administrator and resident from 10:10 am-11:05 am. Interview with administrator revealed that staff are not intimidating or punishing residents. Administrator revealed must take appropriate action when any resident refuses or fails to pay rent, fails to follow admissions agreement, or any other written house rules within the facility. Review of ledger and past due rent notices reveal the rent for R1 has not been paid since 10/01/2021 and the facility sent several notifications of the unpaid rent to R1. LPA interview with R1 reveal that they have an eviction for non-payment of rent for over a year. R1 also revealed is currently packing and will be moving with assistance from relative due to court ruling and with notification of sheriff.

Based on interviews and documents obtained during this and previous licensing visits there is insufficient pertinent information to support the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time.