Senior Care Records.

Complaint Investigation Report

West Hills Assisted Living, West Hills04/24/2025Licence 197610121

Census62
Date signed04/24/2025 04:56:15 PM
The inspector’s account

Review of R1’s admission agreement and ledger of cash resources revealed R1 is self-responsible, and R1’s full amount of SSI funds have been transferred each month since admission. The current balance listed in R1’s ledger matched the cash on hand maintained by the facility. Telephonic interview with R1 today at 3:45 p.m. revealed no pertinent information to the investigation. Based on observations, interviews, and record review, the facility assists with R1’s finances, but R1 is not being financially abused. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

No immediate health or safety concerns were observed during today’s visit.

Exit interview conducted. Copy of report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction