Senior Care Records.

Complaint Investigation Report

West Hills Assisted Living, West Hills08/13/2024Licence 197610121

Census58
Date signed08/13/2024 04:16:16 PM
The inspector’s account

Interview with the hospital staff at 3:10 p.m. today confirmed that R1 was not ready for discharge when S1 visited and the hospital would provide care for R1 until their infectious period had passed. Interview with S2 confirmed that the facility designated a room for quarantine after R1’s return to ensure the health and safety of all facility residents.

Based on interviews and record review, the facility did not evict R1 but instead waited for R1 to become suitable for readmission. Therefore, the allegation is deemed UNSUBSTANTIATED at this time,

No immediate health and safety risks were observed during today’s visit.

Exit interview conducted. Copy of report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction