Senior Care Records.

Complaint Investigation Report

Town & Country, Santa Ana11/28/2022Licence 300600977

Census72
Date signed11/28/2022 02:28:58 PM
The inspector’s account

Resident stated tripping and fell on floor. Resident was sent out to the hospital where the resident tested positive for Covid-19 and subsequently passed away on 01/19/2021. Resident did not have the ability to get rescheduled for dialysis as the resident was hospitalized. Per Appraisal Needs and Services and Resident Appraisal, R1 used a front wheeled walker to ambulate but was able to ambulate without the assistive device. Resident 1 was not a fall risk and per interviews with staff, the resident had no prior falls. Therefore the allegations are deemed UNFOUNDED, meaning the allegations are false, could not have happened and/or is without a reasonable basis. Exit interview conducted and a copy of this report was left at the facility.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction