Complaint Investigation Report

Based on the interviews which were conducted and the records that were reviewed, although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation: Staff does not provide residents with dignity and respect is deemed UNSUBSTANTIATED.

An exit interview was conducted with Director of Residential Services Stephanie Jukic and Director of Health & Wellness Nikka Solomon, and a copy of this report along with the LIC9099-C were provided to the Director of Residential Services via email at the end of the visit.