Bella Vista
Hayward · 0.1 mi · 42 beds
CitationsNoneSubstantiated0
Gentle Heart Care Services INC
1559 D Street, Hayward, CA, 94541
Adult residential facility6 licensed beds3 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. State records show 1 Type A and 2 Type B citations against Gentle Heart Care Services INC in Hayward, California, arising from complaint investigations. Type A is the state's most serious category. Of 11 complaint allegations investigated, 2 were substantiated. State licensing has visited 22 times, most recently on 5/21/2026.
6licensed beds
1Type A citations, from complaints
2Type B citations, from complaints
2 / 11allegations substantiated
22visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Age 18 and over
AGE RANGE 18 THROUGH 59. 6 AMBULATORY ONLY.
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from8 visits · 1 A · 2 B
Routine inspectionsScheduled licensing visits5 visits · no citations
Other visitsFollow-ups, incident visits and case management9 visits · 9 A · 33 B
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true2
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation9
UnfoundedDetermined not to have happened0
On file
Reports held by the state
19 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Facility Evaluation Report05/21/2026
Facility Evaluation Report01/08/2026
Facility Evaluation Report05/21/2025
Facility Evaluation Report05/21/2025
Complaint Investigation Report03/26/2025
Facility Evaluation Report01/30/2025
Complaint Investigation Report01/08/2025
Facility Evaluation Report01/08/2025
Facility Evaluation Report11/21/2024
Facility Evaluation Report05/24/2024
Facility Evaluation Report05/24/2024
Complaint Investigation Report05/09/2023
Facility Evaluation Report05/09/2023
Complaint Investigation Report03/09/2023
Facility Evaluation Report03/09/2023
Facility Evaluation Report03/09/2023
Facility Evaluation Report05/12/2022
Complaint Investigation Report10/12/2021
Facility Evaluation Report10/12/2021
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Homeaide Home Care INC.
Hayward · 0.2 mi
CitationsNoneSubstantiated0
Managed Care Services
Hayward · 0.4 mi
CitationsNoneSubstantiated0
All Ways Caring Homecare
Hayward · 0.4 mi
CitationsNoneSubstantiated0
Willow Creek Alzheimer's & Dementia Care Center
Castro Valley · 0.5 mi · 49 beds
Citations1Substantiated1
BGC Dahill Residential Care
Hayward · 0.5 mi · 6 beds
CitationsNoneSubstantiated0
Contact
Ask Gentle Heart Care Services INC a question
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 019201069.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction