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Willow Creek Alzheimer's & Dementia Care Center

22424 Charlene Way, Castro Valley, CA, 94546

Residential care home for the elderly49 licensed beds1 citation on recordHospice waiver
Call (510) 889-1300DirectionsAsk a question
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. State records show 1 Type B citation against Willow Creek Alzheimer's & Dementia Care Center in Castro Valley, California, arising from complaint investigations. Of 5 complaint allegations investigated, 1 was substantiated. State licensing has visited 11 times, most recently on 7/17/2026.

49licensed beds
0Type A citations, from complaints
1Type B citations, from complaints
1 / 5allegations substantiated
11visits on record
On the licence

What this home is licensed to accept

Limits the state set on the licence — not services the operator advertises.

Hospice waiverAge 60 and over

AGE RANGE 60 AND OVER. ALL MAY BE NON-AMBULATORY. LICENSE IS SUBJECT TO TERMS AND CONDITIONS OF HOSPICE WAIVER FOR EIGHTEEN (18) RESIDENTS ONLY. NEW MGMT CO ASRAM LIVING LLC EFFECTIVE 9/30/2025.

Inspection history

How often has the state visited, and what did it find?

California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.

Complaint investigationsWhere the state's headline citation figure comes from4 visits · 1 B
Routine inspectionsScheduled licensing visits5 visits · no citations
Other visitsFollow-ups, incident visits and case management2 visits · no citations
Complaints

What did complaint investigations find?

SubstantiatedInvestigators found the allegation to be true1
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation4
UnfoundedDetermined not to have happened0
On file

Reports held by the state

11 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.

Facility Evaluation Report07/17/2026
Facility Evaluation Report08/27/2025
Complaint Investigation Report05/16/2025
Facility Evaluation Report08/01/2024
Facility Evaluation Report02/15/2024
Facility Evaluation Report09/29/2023
Facility Evaluation Report11/09/2022
Complaint Investigation Report10/12/2022
Complaint Investigation Report10/12/2022
Complaint Investigation Report07/01/2022
Facility Evaluation Report09/14/2021
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Baywood Court

Castro Valley · 0.4 mi · 72 beds

CitationsNoneSubstantiated0

Bella Vista

Hayward · 0.5 mi · 42 beds

CitationsNoneSubstantiated0
Contact

Ask Willow Creek Alzheimer's & Dementia Care Center a question

Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.

What is needed

Goes to this facility only. We do not sell your details, and no other operator is copied in.

Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 015601256.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction