Complaint Investigation Report

Allegation: Resident is using illegal substance(s) while in care

During investigation, the department conducted interviews of clients (C1, C2, C3, C4, C5, C6) and facility staff (S1, S2). On 11/21/24, LPA K Nguyen interviewed clients (C2, C3, C4) who stated that they did not see any client engage in drug use inside the facility. On 12/16/24, the department interviewed all six clients (C1, C2, C3, C4, C5, C6). C4 stated she observed C1 use “Metamphetamine” drugs outside the facility but never witnessed C1 engage in substance abuse while in care and did not see any illegal substances at the facility. LPA K Nguyen also interviewed staff (S1) who stated that C1 uses illegal drugs but never inside the facility. Although the allegation may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation that resident is using illegal substance while in care is unsubstantiated.

Allegation: Licensee does not ensure that the facility maintains an adequate food supply

During investigation, LPA observed 2-day supply of perishables and 7-day supply of non-perishable food during visit on 11/21/24. LPA observed vegan patties, various meats (hamburger, chicken, pork), pizza, fresh vegetables, milk, juice, fruits stored in the refrigerator and freezer. LPA interviewed random clients (C2, C3, C4) who stated that they get adequate portions of food 3 times a day with snacks/drinks available in between. Clients also stated that they are given choices of other food if they do not like what they are given. Although the allegation may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation licensee does not ensure that facility maintains an adequate food supply is unsubstantiated.