Senior Care Records.

San Luis House

396 San Luis Way, Novato, CA, 94945

Adult residential facility6 licensed beds5 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. State records show 3 Type A and 2 Type B citations against San Luis House in Novato, California, arising from complaint investigations. Type A is the state's most serious category. Of 16 complaint allegations investigated, 6 were substantiated. State licensing has visited 23 times, most recently on 6/2/2026.

6licensed beds
3Type A citations, from complaints
2Type B citations, from complaints
6 / 16allegations substantiated
23visits on record
On the licence

What this home is licensed to accept

Limits the state set on the licence — not services the operator advertises.

Age 18 and over

AGE RANGE 18 TO 59. APPROVED CAPACITY FOR 6 AMBULATORY OF WHICH 1 MAY BE NON-AMBULATORY.

Inspection history

How often has the state visited, and what did it find?

California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.

Complaint investigationsWhere the state's headline citation figure comes from10 visits · 3 A · 2 B
Routine inspectionsScheduled licensing visits5 visits · no citations
Other visitsFollow-ups, incident visits and case management8 visits · 5 A · 7 B
Complaints

What did complaint investigations find?

SubstantiatedInvestigators found the allegation to be true6
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation10
UnfoundedDetermined not to have happened0
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Sage House

Novato · 0.4 mi · 6 beds

Citations1Substantiated1
Contact

Ask San Luis House a question

Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.

What is needed

Goes to this facility only. We do not sell your details, and no other operator is copied in.

Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 216800881.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction