Facility Evaluation Report

Licensing Program Analyst Cuadra arrived unannounced to conduct a case management visit to cite deficiencies discovered during a complaint investigation and met with staff Savannah Finley. Program Manager Andrea Jackson was not able to come to the facility, but she gave authorization for staff to sign the report.

LPA learned through interviews on 1/11/23 with current Administrator that their current job title is Quality Assurance Manager, and they are not present on the premises the number of hours necessary to manage and administer the facility in compliance per regulation. A technical violation will be issued to address the appointment of an Administrator for this facility.

During today’s visit, LPA followed up on a 30-day eviction notice dated 1/19/23 issued to client (C1) due to a significant change of condition and medical diagnosis needing a higher level of care. C1 was hospitalized on 1/9/23 where they were stable and they are currently receiving rehabilitation services at Novato Healthcare Center. Golden Gate Regional Center (GGRC) has agreed to provide additional staffing in the interim to locate placement opportunities for C1 and the facility will work collaboratively with GGRC to ensure the continuity of services is met until they find a placement to relocate C1. House Manager agreed to submit updated LIC500 Personnel Report indicating staff coverage.

Exit interview conducted with House Manager Andrea Jackson over the phone and a copy of this report was provided to staff.