Senior Care Records.

Complaint Investigation Report

San Luis House, Novato12/22/2021Licence 216800881

Census5
Date signed12/23/2021 08:50:29 AM
The inspector’s account

Based on observation and interviews, client C1 sustained an unexplained bruising while in care.

According with complaint allegation "Resident sustained unexplained bruising while in care..” there was related observations made during visit. Based on LPA observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED.

The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Exit interview conducted and appeal of rights provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction