Yes. State records show 5 Type A and 5 Type B citations against People's Care Viola in Pomona, California, arising from complaint investigations. Type A is the state's most serious category. Of 30 complaint allegations investigated, 12 were substantiated. State licensing has visited 23 times, most recently on 5/11/2026.
3licensed beds
5Type A citations, from complaints
5Type B citations, from complaints
12 / 30allegations substantiated
23visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Non-ambulatory · up to 3Age 18 and over
AGE RANGE 18 AND OVER. 3 NON-AMBULATORY CLIENTS
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from19 visits · 5 A · 5 B
Routine inspectionsScheduled licensing visits4 visits · no citations
Other visitsFollow-ups, incident visits and case management0 visits · no citations
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true12
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation18
UnfoundedDetermined not to have happened0
On file
Reports held by the state
20 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 198602422. Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction