Complaint Investigation Report

Investigation revealed the following: in regard to the allegation: Staff caused injuries to a client while in care. This allegation was investigated by the Investigations Branch (date completed 5/27/2022). Investigator conducted interviews and file reviews and found insufficient evidence to substantiate any sexual abuse involving C1. There were no witnesses to the incident and C1 admitted to fabricating the allegations as she was upset at S2. S1-S2 denied the allegations.

Based on statements, interviews and file reviews conducted by Investigations Branch, there was not enough supportive evidence to corroborate the allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Regarding the allegation: Staff did not administer a client's medication as prescribed.

It was alleged that the staff at C1’s home refused to give her AM medications. S1-4 denied the allegation and stated that never happened and highly unlikely to happen. S1 stated that they will never refuse to give medications to clients. S1 indicated that the staff were trained and encouraged to give the medications to C1 when she is not in the mood or in an agitated state. There were incidents where C1 will not take her medications and would trick staff by putting medications in her bra or under the pillow. C1 would sometimes throw medications to staff. S2-4 all stated that they encourage clients to take their medications and not to refuse the medications to them. Their goal is to motivate them to take their medications but if clients refuse, staff will give them space or de escalate situation. S3 indicated that it is the client's right to refuse medications, but staff will talk and remind them that medications are there to help them. C2-C3 stated that they never experienced, seen or heard any staff refusing medications to them. C2 indicated that she gets her medication on time. C1 stated that the allegation never happened and she recanted this allegation already. C1 indicated that the staff gives her all her medications. LPA reviewed C1-C3's Medication Administration Records (MAR) for Jan 2022-Feb 2022 and general events reports (Feb 2022). LPA did not observe any discrepancies or evidence to corroborate this allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.