Complaint Investigation Report

The San Gabriel/Pomona Regional Center (SGPRC) also investigated these allegations, and a copy of their Corrective Action Plan was received. Based on interviews and written statements, it was revealed that S1 took C1 to a different location and not one of the client’s chosen outings. Per the administrator, C1 will write down 3 locations daily that he/she would like to go to weekly.

On 12/24/23, S1 and C1 supposedly went to the Hollywood Walk of Fame, which was not among the chosen or preferred outings. The staff did not check the list to confirm the destination site. LPA interviewed S1 who denied taking C1 to a friend's home versus the Hollywood Walk of Fame. However, another staff and C1 confirmed that S1 and the client went to a person's house. The administrator also interviewed S1 who could not provide any evidence of the visit to Hollywood Walk of Fame.

S1 admitted to leaving C1 unattended for a few minutes to use the restroom during their outing. The outing was one-on-one with the client; therefore, no other staff was in attendance to supervise C1. Based on information gathered, S1 did not provide a safe environment for the C1, who may engage in self-injurious behaviors if the client is not directly under supervision.

Based on LPA observations, interviews conducted and record review, the preponderance of evidence standard has been met, therefore, the above allegations are found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6 and Chapter 1), are being cited on the attached LIC 9099D.

An exit interview was conducted. A copy of this report, Plan of Correction, and appeal rights were given to the administrator.