Ben Assisted Living
North Hollywood · 0.3 mi · 6 beds
CitationsNoneSubstantiated0
Villa Serrano Care Home
11937 Cohasset Street, North Hollywood, CA, 91605
Adult residential facility6 licensed beds4 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. State records show 2 Type A and 2 Type B citations against Villa Serrano Care Home in North Hollywood, California, arising from complaint investigations. Type A is the state's most serious category. Of 9 complaint allegations investigated, 6 were substantiated. State licensing has visited 16 times, most recently on 1/28/2026.
6licensed beds
2Type A citations, from complaints
2Type B citations, from complaints
6 / 9allegations substantiated
16visits on record
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from8 visits · 2 A · 2 B
Routine inspectionsScheduled licensing visits4 visits · no citations
Other visitsFollow-ups, incident visits and case management4 visits · 5 A · 12 B
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true6
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation3
UnfoundedDetermined not to have happened0
On file
Reports held by the state
15 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Facility Evaluation Report01/28/2026
Facility Evaluation Report12/22/2025
Facility Evaluation Report06/13/2025
Facility Evaluation Report04/10/2025
Facility Evaluation Report04/23/2024
Facility Evaluation Report02/24/2023
Complaint Investigation Report08/22/2022
Complaint Investigation Report08/11/2022
Facility Evaluation Report08/01/2022
Complaint Investigation Report06/22/2022
Complaint Investigation Report05/13/2022
Complaint Investigation Report04/12/2022
Facility Evaluation Report04/01/2022
Complaint Investigation Report03/18/2022
Complaint Investigation Report03/18/2022
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Matevosian Home
North Hollywood · 0.3 mi · 4 beds
CitationsNoneSubstantiated0
Nana's Dream House Facility
North Hollywood · 0.5 mi · 6 beds
CitationsNoneSubstantiated0
La Senior Home
North Hollywood · 0.5 mi · 5 beds
CitationsNoneSubstantiated0
North Residential Care INC
North Hollywood · 0.5 mi · 6 beds
CitationsNoneSubstantiated0
My Elderly Home
North Hollywood · 0.5 mi · 6 beds
CitationsNoneSubstantiated0
Contact
Ask Villa Serrano Care Home a question
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 197603050.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction