Facility Evaluation Report

Licensing Program Analyst, Sandra Urena arrived on 06/13/2025 for an unannounced inspection to follow up on a substantiated allegation of a complaint investigation. The LPA met with Administrator, Jheria Frazier.

On May 13, 2022, the Department concluded a complaint investigation regarding the following allegation: Facility did not seek resident timely emergency medical attention.

The licensee was cited for California Code of Regulations (CCR) 80075(a) Health Related Services.

At the time of the complaint visit on May 13, 2022, an immediate civil penalty of $500 was issued and the licensee was informed that an additional civil penalty might be assessed based on Health and Safety Code §1548(f)(1)(A).

The Department has concluded an analysis and has determined that a civil penalty is warranted for serious bodily injury. The Penal Code Section 243 defines serious bodily injury as a serious impairment of physical condition, including, but not limited to, the following: loss of consciousness; concussion; bone fracture; protracted loss or impairment of function of any bodily member or organ; a wound requiring extensive suturing; and serious disfigurement. This is evidenced by the resident experiencing “extreme physical pain” and the licensee did not ensure that the resident received timely medical treatment that resulted in serious bodily injury.