Senior Care Records.

Complaint Investigation Report

Villa Serrano Care Home, North Hollywood08/11/2022Licence 197603050

Census6
Date signed08/12/2022 10:40:30 AM
The inspector’s account

Staff do not treat resident with dignity and respect.

On the allegation, ‘Staff do not treat resident with dignity and respect’. This allegation has been addressed during the Case Management visit conducted on 08/01/2022. The allegation was substantiated. No additional citations will be issued at this time.

No citations were issued. Exit interview was conducted with licensee. A copy of the report was issued.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction