Complaint Investigation Report
On the allegation, ‘Staff did not follow resident's IPP and behavioral plan’, the LPA conducted additional record review on 08/22/2022. The information obtained revealed that the staff had received training on how to address Resident’s #1(R1) behavior, and were knowledgeable of R1’s Individual Personal Plan (IPP), and Behavioral plan. The facility’s staff action of pouring water on the R1 to address R1’s behavior was not included in the behavior plan. Therefore, the allegation that 'Staff did not follow resident's IPP, and behavioral plan', is deemed Substantiated at this time.
Per the California Code of Regulations (CCR), Title 22, see LIC 9099-D for deficiencies cited.
Exit interview was conducted, signatures obtained. A copy of the report and Appeal Rights were issued.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction