Complaint Investigation Report

The complainant notified the Regional Office to inform them that there is a bed bug situation at the home. It was noted that the facility self-reported the bed bugs issue to the Los Angeles County Regional Center (NLACRC) and that the facility hired a pest control company to fumigate. The facility also self-reported to the licensing agency (Regional Office) about the bedbug infestation on 03/11/2022 and attached a copy of the pest control company inspection report. The fumigation report states that the bedbugs were found in the resident's bedroom #3 and in the couch of the living room. The fumigation company treated these areas, and will be coming back to fumigate on a monthly basis.

Facility records review revealed that this facility reported that there was a presence of bed bugs also identified on 09/29/2021; and, a fumigation of the facility took place in October 2021.

During today’s visit, at approximately 12:00 p.m., the LPA and staff inspected bedrooms 2, 3, 4, 5, 6, and 7. The LPA and staff found evidence of bedbug infestation on the bed linens and on the floor of bedroom # 2.

Based on the investigation, there is sufficient evidence to support the claim that the facility has bedbugs. The administrator took appropriate action when they were observed on 03/11/2022; they immediately notified NLACRC and Community Care Licensing when they were observed and hired a pest control company to handle the situation. However, since they had not noticed or reported this new infestation in bedroom #2, the allegation is deemed as Substantiated at this time.

The following deficiencies were observed (See LIC 809-D) and cited from the California Code of Regulations, Title 22 and California Health and Safety Code. Failure to correct the deficiencies may result in civil penalties.

Exit interview conducted. A copy of the report was provided, along with appeal rights.