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Villa Crest Nursing and Retirement Center

1276 HANOVER STREET, Manchester, NH, 03104

Nursing home126 licensed beds0 citations on record
Call 6036223262DirectionsAsk a question
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 2 deficiencies against Villa Crest Nursing and Retirement Center in Manchester, New Hampshire at its most recent standard inspection on 2025-07-31. Medicare rates it 4 out of 5 overall.

4 / 5Medicare overall rating
126certified beds
2deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.9
Potential for minimal harmThe least serious band.0
Most recent

The last 9 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2025-07-31 · standard survey · No actual harm, potential for more than minimal harm

E

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0605 · 2025-07-31 · standard survey · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2024-06-20 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies · F0658 · 2024-06-20 · standard survey · No actual harm, potential for more than minimal harm

D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Pharmacy Service Deficiencies · F0758 · 2024-06-20 · standard survey · No actual harm, potential for more than minimal harm

D

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

Resident Assessment and Care Planning Deficiencies · F0635 · 2023-06-02 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies · F0760 · 2023-06-02 · standard survey · No actual harm, potential for more than minimal harm

D

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2023-06-02 · standard survey · No actual harm, potential for more than minimal harm

D

Keep all essential equipment working safely.

Environmental Deficiencies · F0908 · 2023-06-02 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below4 of 5
Health inspectionBased on the last three inspection cycles4 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.44937
Nursing staff turnoverShare of nursing staff who left in a year35.4%
Ownership

Who owns Villa Crest Nursing and Retirement Center

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
NH3 OPCO HOLDCO LLCOrganization100%since 09/01/2022
ESNH LLCOrganizationNO PERCENTAGE PROVIDEDsince 09/01/2022
JPNH LLCOrganizationNO PERCENTAGE PROVIDEDsince 09/01/2022
PEPPER, YEHUDAIndividualNO PERCENTAGE PROVIDEDsince 09/01/2022
SCHWARCZ, ELLIOTIndividualNO PERCENTAGE PROVIDEDsince 09/01/2022
DWIGHT MORTGAGE TRUST LLCOrganizationNOT APPLICABLEsince 09/01/2022
MATERA HEALTH LLCOrganizationNOT APPLICABLEsince 09/01/2022
PEPPER, YEHUDAIndividualNOT APPLICABLEsince 09/01/2022
SCHWARCZ, ELLIOTIndividualNOT APPLICABLEsince 09/01/2022
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Villa Crest Nursing and Retirement Center a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Villa Crest Nursing and Retirement Center has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 6036223262 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 305079.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction