ST Joseph Residence
Manchester · 0.3 mi · 22 beds
Citations0Substantiated0
Hanover Hill Health Care Center
700 HANOVER STREET, Manchester, NH, 03104
Nursing home124 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 1 deficiency against Hanover Hill Health Care Center in Manchester, New Hampshire at its most recent standard inspection on 2026-03-10. 1 finding has been recorded at the actual-harm level. Medicare has fined it 1 time, totalling $8,512. Medicare rates it 3 out of 5 overall.
3 / 5Medicare overall rating
124certified beds
1deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
1federal fines, $8,512
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.6
Potential for minimal harmThe least serious band.1
Most recentDGEEDDCF
The last 8 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2026-03-10 · standard survey · No actual harm, potential for more than minimal harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2024-12-12 · standard survey · Actual harm to a resident
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2024-12-12 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2024-12-12 · standard survey · No actual harm, potential for more than minimal harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · F0645 · 2024-12-12 · standard survey · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2024-12-12 · standard survey · No actual harm, potential for more than minimal harm
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · F0838 · 2024-12-12 · standard survey · No actual harm, potential for minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2023-08-30 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS4.0619
Nursing staff turnoverShare of nursing staff who left in a year36.9%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS1
Total fined$8,512
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership
Who owns Hanover Hill Health Care Center
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| MCINTIRE, LORI | Individual | NOT APPLICABLE | since 12/15/2006 |
| ACCORDION HEALTHCARE CONSULTING, LLC | Organization | NOT APPLICABLE | since 07/09/2023 |
| INTELYCARE INC | Organization | NOT APPLICABLE | since 11/01/2021 |
| KELIA, INC. | Organization | NOT APPLICABLE | since 09/01/2019 |
| MEDWIN HEALTHCARE STAFFING | Organization | NOT APPLICABLE | since 04/01/2023 |
| OMNICARE, LLC | Organization | NOT APPLICABLE | since 06/01/2000 |
| SILVER STONE INVESTMENT MANAGEMENT, LLC | Organization | NOT APPLICABLE | since 09/01/2022 |
| WIPFLI LLP | Organization | NOT APPLICABLE | since 03/25/2006 |
| ATHAR, MASOOMA | Individual | NOT APPLICABLE | since 04/01/2015 |
| FOSTER, HEATHER | Individual | NOT APPLICABLE | since 10/08/2023 |
| LEE, ALLISON | Individual | NOT APPLICABLE | since 02/08/2016 |
| LEE, ELISABETH | Individual | NOT APPLICABLE | since 04/26/2016 |
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Saint Teresa Rehabilitation & Nursing Center
Manchester · 0.5 mi · 51 beds
Citations0Substantiated0
Mount Carmel Rehabilitation and Nursing Center
Manchester · 1.2 mi · 122 beds
Citations0Substantiated0
Maple Leaf Health Care Center
Manchester · 1.3 mi · 114 beds
Citations0Substantiated0
Villa Crest Nursing and Retirement Center
Manchester · 1.5 mi · 126 beds
Citations0Substantiated0
Holy Cross Health Center
Manchester · 1.5 mi · 40 beds
Citations0Substantiated0
Contact
Ask Hanover Hill Health Care Center a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 305009.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction