Hanover Hill Health Care Center
Manchester · 0.3 mi · 124 beds
Citations0Substantiated0
ST Joseph Residence
495 MAMMOTH RD, Manchester, NH, 03104
Nursing home22 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 3 deficiencies against ST Joseph Residence in Manchester, New Hampshire at its most recent standard inspection on 2025-12-23. Medicare rates it 4 out of 5 overall.
4 / 5Medicare overall rating
22certified beds
3deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.8
Potential for minimal harmThe least serious band.3
Most recentFDBDDDBEEDB
The last 11 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · F0725 · 2025-12-23 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-12-23 · standard survey · No actual harm, potential for more than minimal harm
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · F0851 · 2025-12-23 · standard survey · No actual harm, potential for minimal harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2024-10-31 · standard survey · No actual harm, potential for more than minimal harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · F0692 · 2024-10-31 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · F0883 · 2024-10-31 · standard survey · No actual harm, potential for more than minimal harm
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · F0851 · 2024-10-31 · standard survey · No actual harm, potential for minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2023-11-08 · standard survey · No actual harm, potential for more than minimal harm
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0943 · 2023-11-08 · standard survey · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2023-11-08 · standard survey · No actual harm, potential for more than minimal harm
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · F0851 · 2023-11-08 · standard survey · No actual harm, potential for minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below4 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are5 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS5.89655
Nursing staff turnoverShare of nursing staff who left in a year46.3%
Ownership
Who owns ST Joseph Residence
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| AUCOIN, LORRAINE | Individual | NOT APPLICABLE | since 08/15/2025 |
| CONNORS, KELLY | Individual | NOT APPLICABLE | since 08/15/2025 |
| GAUTHIER, HOLLY | Individual | NOT APPLICABLE | since 08/15/2025 |
| LALIBERTE, ANNETTE | Individual | NOT APPLICABLE | since 10/11/2012 |
| LAROCHELLE, THERESE | Individual | NOT APPLICABLE | since 08/15/2025 |
| MAKOWSKI, MARLENE | Individual | NOT APPLICABLE | since 08/05/2003 |
| RIVARD, SUZANNE | Individual | NOT APPLICABLE | since 08/15/2025 |
| NH CATHOLIC CHARITIES INC | Organization | NOT APPLICABLE | since 07/01/2002 |
| BERNARD, ALAIN | Individual | NOT APPLICABLE | since 06/04/2018 |
| MAKOWSKI, MARLENE | Individual | NOT APPLICABLE | since 02/27/2025 |
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Saint Teresa Rehabilitation & Nursing Center
Manchester · 0.3 mi · 51 beds
Citations0Substantiated0
Mount Carmel Rehabilitation and Nursing Center
Manchester · 1.1 mi · 122 beds
Citations0Substantiated0
Maple Leaf Health Care Center
Manchester · 1.2 mi · 114 beds
Citations0Substantiated0
Villa Crest Nursing and Retirement Center
Manchester · 1.4 mi · 126 beds
Citations0Substantiated0
Holy Cross Health Center
Manchester · 1.7 mi · 40 beds
Citations0Substantiated0
Contact
Ask ST Joseph Residence a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 305088.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction