Senior Care Records.

Complete Care at Regent LLC

50 POLIFLY ROAD, Hackensack, NJ, 07601

Nursing home180 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 17 deficiencies against Complete Care at Regent LLC in Hackensack, New Jersey at its most recent standard inspection on 2025-02-03, 2 of them arising from complaints. Medicare rates it 2 out of 5 overall.

2 / 5Medicare overall rating
180certified beds
17deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.25
Potential for minimal harmThe least serious band.0
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2025-02-03 · standard survey · No actual harm, potential for more than minimal harm

F

Make sure that a working call system is available in each resident's bathroom and bathing area.

Environmental Deficiencies · F0919 · 2025-02-03 · standard survey · No actual harm, potential for more than minimal harm

F

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2025-02-03 · standard survey · No actual harm, potential for more than minimal harm

E

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0607 · 2025-02-03 · standard survey · No actual harm, potential for more than minimal harm

E

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Resident Rights Deficiencies · F0625 · 2025-02-03 · standard survey · No actual harm, potential for more than minimal harm

E

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · F0695 · 2025-02-03 · standard survey · No actual harm, potential for more than minimal harm

E

Reasonably accommodate the needs and preferences of each resident.

Resident Rights Deficiencies · F0558 · 2025-02-03 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2025-02-03 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2025-02-03 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies · F0658 · 2025-02-03 · standard survey · No actual harm, potential for more than minimal harm

D

Provide activities to meet all resident's needs.

Quality of Life and Care Deficiencies · F0679 · 2025-02-03 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2025-02-03 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Quality of Life and Care Deficiencies · F0693 · 2025-02-03 · standard survey · No actual harm, potential for more than minimal harm

D

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies · F0725 · 2025-02-03 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

Nursing and Physician Services Deficiencies · F0728 · 2025-02-03 · from a complaint · No actual harm, potential for more than minimal harm

D

Post nurse staffing information every day.

Nursing and Physician Services Deficiencies · F0732 · 2025-02-03 · standard survey · No actual harm, potential for more than minimal harm

D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · F0842 · 2025-02-03 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2023-10-04 · from a complaint · No actual harm, potential for more than minimal harm

D

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Resident Assessment and Care Planning Deficiencies · F0640 · 2023-10-02 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2023-10-02 · standard survey · No actual harm, potential for more than minimal harm

E
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.29683
Nursing staff turnoverShare of nursing staff who left in a year34.8%
Ownership

Who owns Complete Care at Regent LLC

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
PC HMH OPCO HOLDNGS LLCOrganization100%since 03/16/2023
PC HMH HOLDINGS LLCOrganizationNO PERCENTAGE PROVIDEDsince 03/16/2023
SMS 2021 TRUSTOrganizationNO PERCENTAGE PROVIDEDsince 03/16/2023
STEIN, SHALOMIndividualNOT APPLICABLEsince 03/16/2023
STEIN, SHALOMIndividualNOT APPLICABLEsince 03/16/2023
STEIN, SHALOMIndividualNOT APPLICABLEsince 03/16/2023
ELSEBAI, KARINAIndividualNOT APPLICABLEsince 03/16/2023
GOTTESMAN, MOSHEIndividualNOT APPLICABLEsince 08/28/2023
KARIM, KARIMIndividualNOT APPLICABLEsince 01/06/2023
ZACKAI, RAANANIndividualNOT APPLICABLEsince 01/01/2025
STEIN, SHALOMIndividualNOT APPLICABLEsince 03/16/2023
EEF CAPITAL LLCOrganizationNOT APPLICABLEsince 03/16/2023

Part of the COMPLETE CARE group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Complete Care at Regent LLC a question

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What is needed

Complete Care at Regent LLC has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 2016461166 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 315295.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction