Senior Care Records.

Complete Care at Prospect Heights LLC

336 PROSPECT AVE, Hackensack, NJ, 07601

Nursing home196 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 19 deficiencies against Complete Care at Prospect Heights LLC in Hackensack, New Jersey at its most recent standard inspection on 2026-01-29, 2 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 6 times, totalling $59,312. Medicare rates it 2 out of 5 overall.

2 / 5Medicare overall rating
196certified beds
19deficiencies at the last inspection
1immediate-jeopardy findings on record
2actual-harm findings on record
6federal fines, $59,312
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.2
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.29
Potential for minimal harmThe least serious band.1
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2026-01-29 · standard survey · No actual harm, potential for more than minimal harm

F

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Administration Deficiencies · F0838 · 2026-01-29 · standard survey · No actual harm, potential for more than minimal harm

F

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2026-01-29 · from a complaint · No actual harm, potential for more than minimal harm

E

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2026-01-29 · standard survey · No actual harm, potential for more than minimal harm

E

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0605 · 2026-01-29 · standard survey · No actual harm, potential for more than minimal harm

D

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Resident Assessment and Care Planning Deficiencies · F0640 · 2026-01-29 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2026-01-29 · standard survey · No actual harm, potential for more than minimal harm

D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies · F0657 · 2026-01-29 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies · F0658 · 2026-01-29 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2026-01-29 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · F0686 · 2026-01-29 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Quality of Life and Care Deficiencies · F0693 · 2026-01-29 · standard survey · No actual harm, potential for more than minimal harm

D

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Quality of Life and Care Deficiencies · F0698 · 2026-01-29 · standard survey · No actual harm, potential for more than minimal harm

D

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies · F0725 · 2026-01-29 · from a complaint · No actual harm, potential for more than minimal harm

D

Post nurse staffing information every day.

Nursing and Physician Services Deficiencies · F0732 · 2026-01-29 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Pharmacy Service Deficiencies · F0756 · 2026-01-29 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Pharmacy Service Deficiencies · F0757 · 2026-01-29 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2026-01-29 · standard survey · No actual harm, potential for more than minimal harm

D

Keep all essential equipment working safely.

Environmental Deficiencies · F0908 · 2026-01-29 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies · F0658 · 2025-03-05 · from a complaint · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.0893
Nursing staff turnoverShare of nursing staff who left in a year45.9%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS6
Total fined$59,312
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one6
Ownership

Who owns Complete Care at Prospect Heights LLC

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
PC HMH HOLDINGS 2 LLCOrganizationNO PERCENTAGE PROVIDEDsince 09/28/2023
SMS 2021 TRUSTOrganizationNO PERCENTAGE PROVIDEDsince 09/28/2023
DES CAPITAL LLCOrganizationNOT APPLICABLEsince 09/28/2023
JRK INVESTMENTS LLCOrganizationNOT APPLICABLEsince 09/28/2023
KLUGMAN, JACOBIndividualNOT APPLICABLEsince 09/28/2023
STEIN, SHALOMIndividualNOT APPLICABLEsince 09/28/2023
STERNBUCH, DANIELIndividualNOT APPLICABLEsince 09/28/2023
STEIN, SHALOMIndividualNOT APPLICABLEsince 09/28/2023
ELSEBAI, KARINAIndividualNOT APPLICABLEsince 09/28/2023
MINA, JOSEPHIndividualNOT APPLICABLEsince 11/18/2024
STEIN, SHALOMIndividualNOT APPLICABLEsince 09/28/2023
ASPRIL, VILMAIndividualNOT APPLICABLEsince 10/21/2024

Part of the COMPLETE CARE group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Complete Care at Prospect Heights LLC a question

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What is needed

Complete Care at Prospect Heights LLC has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 2016781800 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 315460.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction