Crown Haven Health and Rehabilitation
Charlotte · 3.0 mi · 120 beds
Citations0Substantiated0
University Place Nursing and Rehabilitation Center
9200 Glenwater Drive, Charlotte, NC, 28262
Nursing home207 licensed beds0 citations on record
4 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 5 deficiencies against University Place Nursing and Rehabilitation Center in Charlotte, North Carolina at its most recent standard inspection on 2025-07-24, 1 of them arising from complaints. 2 findings have been recorded at the actual-harm level. Medicare has fined it 2 times, totalling $276,401. Medicare rates it 1 out of 5 overall.
1 / 5Medicare overall rating
207certified beds
5deficiencies at the last inspection
0immediate-jeopardy findings on record
2actual-harm findings on record
2federal fines, $276,401
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.2
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.30
Potential for minimal harmThe least serious band.3
Most recentEDDDBGEDDBDDDHEEEEEE
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2025-07-24 · from a complaint · No actual harm, potential for more than minimal harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2025-07-24 · standard survey · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2025-07-24 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-07-24 · standard survey · No actual harm, potential for more than minimal harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2025-07-24 · standard survey · No actual harm, potential for minimal harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2024-10-15 · from a complaint · Actual harm to a resident
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2024-10-15 · from a complaint · No actual harm, potential for more than minimal harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2024-08-27 · from a complaint · No actual harm, potential for more than minimal harm
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · F0805 · 2024-08-27 · from a complaint · No actual harm, potential for more than minimal harm
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · F0806 · 2024-08-27 · from a complaint · No actual harm, potential for minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2024-07-09 · from a complaint · No actual harm, potential for more than minimal harm
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · F0554 · 2024-05-30 · from a complaint · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2024-05-30 · from a complaint · No actual harm, potential for more than minimal harm
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · F0679 · 2024-03-13 · from a complaint · Actual harm to a resident
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · F0641 · 2024-03-13 · standard survey · No actual harm, potential for more than minimal harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · F0725 · 2024-03-13 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2024-03-13 · from a complaint · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2024-03-13 · standard survey · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2024-03-13 · standard survey · No actual harm, potential for more than minimal harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · F0867 · 2024-03-13 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home1 of 5
Nurse hours per resident per dayReported by the home to CMS3.59684
Nursing staff turnoverShare of nursing staff who left in a year59.1%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS2
Total fined$276,401
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one3
Ownership
Who owns University Place Nursing and Rehabilitation Center
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| BOICE, GALE | Individual | NOT APPLICABLE | since 03/05/2018 |
| JOHNSON, DIANNE | Individual | NOT APPLICABLE | since 01/01/2011 |
| PRINCIPLE LONG TERM CARE, INC. | Organization | NOT APPLICABLE | since 01/01/2011 |
| FAIRMAN, SHAWNNA | Individual | NOT APPLICABLE | since 03/17/2025 |
| BOICE, GALE | Individual | NOT APPLICABLE | since 05/04/2026 |
| BOICE, GALE | Individual | NOT APPLICABLE | since 03/05/2018 |
| FAIRMAN, SHAWNNA | Individual | NOT APPLICABLE | since 07/09/2025 |
| HILL, RAYMOND | Individual | NOT APPLICABLE | since 01/01/2011 |
| HILL, ROBERT | Individual | NOT APPLICABLE | since 01/01/2011 |
| HILL, STEPHEN | Individual | NOT APPLICABLE | since 01/01/2011 |
Part of the PRINCIPLE LONG TERM CARE group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Rockwell Park Rehabilitation and Healthcare Center
Charlotte · 3.2 mi · 120 beds
Citations0Substantiated0
Shamrock Nursing Center
Charlotte · 5.7 mi · 100 beds
Citations0Substantiated0
Pruitthealth-town Center
Harrisburg · 5.9 mi · 70 beds
Citations0Substantiated0
Contact
Ask University Place Nursing and Rehabilitation Center a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 345142.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction